Refund Policy

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Introduction

JK agriculture farms believes in helping its customers as far as possible, and has therefore a considerate cancellation policy.

Terms and condition for refund

1.      User may cancel the order within first hour of order confirmation and get 100% 

2.      User may cancel the order and get 100% refund if the delivered package quality is not as described or product is in faulty condition.

3.      User may return the order to shipper if he no longer required the product and get 50% refund cash or credit, this also include the price of shipping.

4.   Ripped off packages, vegetables/fruits are not refundable unless the vegetables or fruits are faulty.

5. Canceling Order after first hour of order confirmation will get you 80% of refund, Canceling order on the day shipping will get you 70% refund, the ETA of package delivery will be provided by sales Representative.

Issuance of Refunds

If your product is eligible for a refund, you can choose your preferred refund method based on the table below. The shipping fee is refunded* along with the amount paid for your returned product.

The time required to complete a refund depends on the refund method you have selected. The expected processing time mentioned below is after we have received your product (2-3 working days) and it has undergone a quality control (1-2 working days).

After the refund ID voucher is issued against your query, we may ask you for bank account for refund, you can also get refund as cash pickup from our sale office; However, Home remittance can only be availed if you paid online and product quality was faulty or not as described.

Payment Method

Refund Time

Refund Option

Cash on deliver (COD)

7 days

Bank deposit, Cash pickup

Easypay/JazzCash

3-5 Days

Bank deposit, Cash pickup

Bank deposit, Credit/Debit

3-5 Days

Bank deposit